We're NAB.

For more than 150 years, we've been helping our customers with their money.

Today, we have more than 35,000 people serving 10 million customers at more than 800 locations in Australia, New Zealand and around the world.

We have built our business on understanding our customers and supporting them. We aim to take the hard work out of banking.

With over 5,000 people, NAB Retail is the largest division within NAB's Personal Banking business. Through our national network of around 750 retail branches and agencies, our people are the face of NAB.

More than money.

We know that to be Australia and New Zealand's most respected bank, we need to be good with money. And we need to be just as good with people too.

Based in a Branch the role of Customer Advisor best suits outgoing, self motivated people with a passion for providing exceptional customer service, looking to build a long term career with a large financial services organisation.

Your day to day activities & responsibilities will focus in the following areas:-

Delivering an outstanding customer experience
Assisting customers with their banking transactions
Raising customer awareness to financial products and services
Supporting & serving your local community

Ideally you will have previous experience in a retail or customer service role but most important to us is your ability to develop and learn combined with your passion and motivation to serve our customers.

This role will offer you the opportunity to be a part of something different, working for an organisation with integrity and pride. Your development and growth is important to us and will be provided with all the tools and resources you need to be the best, every step of the way.

We offer a generous remuneration & benefits package along with the unlimited career opportunities you would expect from one of Australia's largest financial services providers.

If you feel you have what it takes and are ready for your next challenge, submit your application online now.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

We embrace diversity of thought, style and working arrangements to ensure our workforce is representative of the community that we serve.


  • Work Experience - Retail
  • Excellent customer service
  • Excellent communication and interpersonal skills
  • Customer Service and Sales


Business Hours