Park Regis North Quay is looking for a Full Time Duty Manager
To be successful in this role, you will demonstrate the ability to excel within a 4 star apartment hotel. You will also bring with you excellent presentation and communication skills and proven guest services experience within a similar hotel environment.
Responsibilities & skill requirements:
• You will be required to manage the day to day operations of the hotel
• A solid knowledge of all Rooms Division areas including Front Office, Reservations, Housekeeping, Telecommunications and Guest Services
• The ability to work closely with all departments and manage staff effectively
• The ability to take the correct actions concerning the safety, security and well-being of all hotel guests, patrons and staff in the absence of senior management
• The ability to review daily arrivals to ensure proper handling of VIP's, return guests and groups and be able to block rooms
• Ability to control room rates and inventory via Siteminder (basic understanding is preferable)
• Excellent computer system skills including working knowledge of Hirum (or similar)
• Flexibility with various shifts, weekends and public holidays
• Exceptional customer service skills
• The ability to work well under pressure, handle and deal with complaints effectively
This position is an integral part of the hotel team, and a key contributor to the hotel's ongoing success. We are looking for the 'right' candidate, who leads by example and thrives on teamwork to ensure growth of the department!
If you think this is the right role for you, apply now! Come join our team!
You will be asked the following questions when you apply:
• Are you eligible to work in Australia?
• How many years experience do you have in a similar role?
• When are you available to start?
• What days are you available to work?
• What is your expected annual salary?
